Mark Wallace Cars - Sales - Warranties

Mark Wallace Cars

Warranties
Sometimes, despite the care of our technical staff in carrying out inspections, a car may suffer a mechanical failure after purchase.
	To avoid such unhappy occurrences as much as possible, most of our cars are supplied with a warranty covering mechanical defects. This will give you peace of mind and allow you to buy a quality used car with confidence. You can have all of the benefits of buying a used car from a franchised dealer.
	We use the Car Care Plan Warranty from Motors Insurance Company Limited, which conforms to the Society of Motor Manufacturers and Traders (SMMT) Code of Practice. Full details are available in the warranty booklet; please ask one of our salesmen to clarify anything you are concerned about.
A two month warranty is normally ^* supplied on our used cars; this can be extended up to twenty-four months depending on the age of the car. Please ask for further details in our showroom. ^ Trade & Save cars are not covered by warranty.*
Some of the warranty information is shown below; while we believe all information to be correct and up to date, you should refer to the Warranty booklet provided with your car for definitive information and definitions

What Is Covered
Engine Camshaft, camshaft followers, camshaft pulleys, conrods and bearings, crankshaft and bearings, cylinder bores, cylinder head, cylinder head gasket, flywheel, gudgeon pins, oil pump, pistons and rings, push rods, rocker assembly, starter ring gear, tappet gear, tensioners, timing belts, timing chains, timing gears, valves and guides. All other engine components are not covered, nor are burnt out, sticking or pitted valves, or any damage resulting from the failure of a timing belt which has not been replaced as per the manufacturer's recommendations. Gearbox Internal automatic and manual gearbox components, oil cooler, overdrive unit, transfer box and torque converter. All other gearbox components are not covered. Differential and Driveline CV joints, crown wheel and pinion, drive shafts, half shafts, pinion carrier bearings, propshaft, sun and planet gears and universal joints. All other differential and driveline components are not covered. Casings Engine, final drive and transmission casings, if damaged as a direct result of the failure of a covered component. You are not covered for damage caused by accident, frost or lack of anti-freeze. Clutch Clutch cover, clutch fork and pivot, clutch plate, master cylinder, slave cylinder and thrust bearing. All other clutch components are not covered, nor are burnt out parts or general wear and tear. Fuel System Carburettor, chokes, monopoint injection unit, fuel pump, fuel gauge and tank sender unit. You are not covered for any other fuel system components. Cooling System Radiator, thermostat, thermostat housing, viscous fan coupling and water pump. All other cooling system components are not covered, nor are clogging and sedimentation. Braking System/ABS Brake limiter valve, calipers, master cylinder, servo (or vacuum pump), ABS module, ABS pump, ABS sensors and wheel cylinders. You are not covered for any other component within the braking system. Electrics Alternator, coil, computers, cooling fan motor, distributor, electric window motors, electronic ignition, ECU and DME units, headlamp wiper motors, heated front and rear screen elements, heater plugs, heater fan motor, horn, indicator relay, relays, starter motor, sunroof motor, switches and windscreen wiper motors (front and rear). All other electrical components are not covered. Central Locking Solenoids and electronic control units. You are not covered for any other component within the central locking system. Turbo Turbo unit (including wastegate). All other components are not covered. Steering PAS pump, manual and PAS racks, pressure pipes, reservoir and steering box. All other steering components are not covered. Wheel Bearings Wheel bearings only. Hubs are not covered. Oil seals and gaskets Oil seals and gaskets which require the removal of a major component - engine, gearbox and/or differential. Consumables Oil, oil filter, gaskets, anti-freeze and brake fluid required due to the failure of a covered component. All other consumables are not covered. Air Conditioning Compressor, condenser and pump. All other components are not covered. The Insurer's Liability The most the Insurer will pay for each individual claim is shown on the proposal form and is confirmed in the welcome letter accompanying this booklet. This will include VAT in total for each claim and the cost of vehicle recovery and/or vehicle hire charges. In the event of more than one claim arising during the warranty period, the Insurer will only pay up to the total value of the vehicle's purchase price in aggregate. The Insurer will not pay the VAT part of any claim if you are registered for VAT.
What Is Covered - Additional Benefits
Vehicle replacement If you have a valid claim, you can claim up to £30 a day, including VAT but not including petrol and insurance, towards the cost of a replacement vehicle whilst your vehicle is being repaired. You are responsible for the first 24 hours that you cannot use your own vehicle. After this period, you can claim for a replacement vehicle for up to seven days. You must get telephone approval direct from us before you use this service. The Insurer will not be liable for any additional costs in respect of: Availability of parts Parts transportation Vehicle Hire costs incurred awaiting parts transportation Vehicle specification anomalies compared with the UK equivalent model Consequential damage as a result of a failure of a part which does not conform to the normal UK specification of the warranted vehicle Towing-in charges If your claim is valid and your vehicle needs to be towed, you can claim up to £60 per claim (including VAT) for towing shown on a receipt from a bona fide recovery company. This only applies if you do not purchase the Green Flag recovery option. Using your vehicle abroad Your Car Care Plan warranty is valid anywhere in the UK, which includes Great Britain, Northern Ireland, the Channel Islands and the Isle of Man. The warranty is also valid whilst your vehicle is outside the United Kingdom for up to a total of 60 days per annum as long as you accept the following: The repair must be carried out in Western Europe which means countries who are members of the European Union or EFTA (European Free Trade Association). The Insurer will not pay more than the equivalent United Kingdom rate for labour charges and manufacturer's list prices for parts at the date of your claim. In Western Europe, you can authorise repair work yourself. The Insurer's liability is up to the maximum claim limit (including VAT or the local equivalent). Car Care Plan will pay you in pounds sterling at the rate of exchange prevailing for the relevant currency at the time of failure, on receipt of a bona fide invoice.
What Is Not Covered
Whilst you have a high level of warranty cover available, there are certain items which this warranty specifically does not cover and this includes, but is not limited to, the following: Body components such as strikers, hinges or any component which may require adjustment from time to time Body panels or paintwork Interior trim including seats and seat belts Recharging of the air conditioning unit, in any event Renewal of brake components due to wear and tear Renewal of any clutch components due to incorrect adjustment, misuse or fair wear and tear The clearing of fuel lines, filters, carburettors and pumps Airbags; batteries; bulbs; exhaust systems; water ingress (including damage to covered parts caused by water); wiper blades; wheel balancing and alignment; wheels and tyres External oil leaks, unless the removal of a major component is required to effect the repair, lubricants, filter elements and any damage caused by frost or lack of anti-freeze, impact, accident or negligence Traffic management system, telephone, TV and associated equipment of all types Radio cassette, CD players or any other in-car entertainment component Catalytic converters The gradual reduction in operating performance (wear and tear) due to the age and mileage of the covered vehicle Normal maintenance services, and the replacement of such items as, but not limited to, spark plugs, plug leads, points, wiring looms, oils, filters and lubricants Any loss caused directly or indirectly by the claim or the event that caused the claim